Why Choose Reliance?

We understand there’s no “one size fits all” solution to the challenges of business IT, so we’ll work with you closely to meet your specific needs.

Reliance Technology Solutions began in September of 2004 by Mark Haake. Following his successful career in the US Air Force, Mark became a Network Security Engineer and then Chief Information Officer in the private sector; but neither position satisfied his desire to provide Cincinnati businesses with affordable, reliable, fully-managed IT support.

So he acted on his entrepreneurial impulse to form Reliance with the help of his wife, Nicole, who manages the in-house operations. Over the years, Reliance has become a market leader in the increasingly important field of business IT support, helping small- and medium-sized professional organizations save money and operate more efficiently.

Reliance has continued to grow its wide range of service offerings to ensure we can provide the latest technology innovations to our clients. By embracing the ever-changing world of business IT, we can work with you to help your business become more productive and more profitable.

With over 20 years of experience providing affordable, reliable, fully-managed IT support to Cincinnati businesses, Reliance Technology Solutions has built a team of professional, knowledgeable technicians and dedicated customer service representatives to serve you. They take pride in knowing what to do and then doing it, quickly and efficiently!

As a result, you’ll receive the high-level expertise required for your business to thrive. Whether you need Managed Services to keep your systems up and running 24/7, a Microsoft cloud-based service that gives employees anytime-anywhere access to their applications, or a failsafe cybersecurity program to keep hackers away from your data, the Reliance team will get the job done. Around the office, we call it Worry-Free IT.

Our mission is to be much more than an outsourced IT support provider. Reliance Technology Solutions supports its clients by first learning their business, then helping improve productivity & profitability through the use of business technology.

Since there are so many things a small-business owner must account for when running a company, we offer services to help ease some of your burden. The services are designed to make your network work to your advantage for minimum cost, and include Managed Services, Cloud Computing, Cybersecurity, and Business Continuity planning.

In order to meet all your needs, our team will become your outsourced IT support partner who understands and monitors your day-to-day operations. We won’t merely stay on standby to fix your computers and send you the bill -- our mission is to function as your trusted, strategic service provider.

“We’re a lot more than an outsourced IT company.”

Watch our founder, Mark Haake, discuss strategic services for Cincinnati small businesses